The system provides information on the past, present and project future and on relevant events inside and outside the organization. It may be defined as a planned and integrated system for gathering relevant data, converting it into right information and supplying the same to the concerned executives. The main purpose of MIS is to provide the right information to the right people at the right time. Management Information system is sets of inter-related procedures using IT infrastructure in a business enterprise to generate and disseminate desired information. Such systems are de- signed to support decision-making by the people associated with the enterprise in the process of attainment of its objectives. The business information system gets data and other resources of IT infrastructure as input from the environment and process them to satisfy the information needs of different entities associated with the business enterprise. This book incorporates following 15 chapters as well as Examples, Multiple Choice questions, and review questions. 1. Fundamentals of information System 2. Developing MIS Systems 3. Introduction to MIS 4. Concept of Planning and control 5. Introduction to Value Chain 6. Managing knowledge in Information System 7. Business Applications of IT 8. Introduction to Enterprise Resource Planning 9. Customer Relationship Management 10. Introduction to Supply Chain Management 11. Procurement Management 12. Enterprise and Global Management 13. Security and Ethical Challenges of IT 14. Quality Assurance and Testing 15. Cyber Crimes and Privacy Issues The book also contains six appendixes: Basics of Management, Basics of Information, Basics of System, Computers & IT Related Techniques, Introduction to Decision Making and Glossary on Management Information System. Since rapid changes can be witnessed in the area of Information Technology and Management Information System is not left untouched. I have taken my best efforts to incorporate the latest updates taking in the Management Information System. Furthermore your views, suggestions, comments and recommendations are invited & will be highly appreciable. Simultaneously please do not hesitate to write me at e-mail [email protected], and I promise you to revert at earliest. I have tried to bring the book free from errors. However, it is not unusual that certain flaws might have crept into the body of the text. I take personal responsibility for the same and request to let know of those misprints or mistakes. I assure the readers to remove them in the next addition of this book.
Additional Info
  • Publisher: Laxmi Publications
  • Language: English
  • ISBN : 978-93-81159-67-5
  • Chapter 1

    Fundamentals Of Information System Price 2.99  |  2.99 Rewards Points

    The initial concept of information system was to process data from the organization and present it in the form of reports at regular intervals. The system was mostly capable of handling the data from collection to processing. It was more unfriendly, requiring each individual to pick and choose the processed data and use it for his requirements. This concept was further modified when a distinction was made between data and information. The information is a product of an analysis of data. This concept is similar to a raw material and the finished product. What are needed are information and not a mass of data. However, the data can be analyzed in a number of ways, producing different shades and specifications of the information as a product. It was, therefore, demanded that the system concept be an individual-oriented, as each individual may have a different orientation. Towards the information. This concept was further modified, that the system should present information in such a form and format that it creates an impact on its user, provoking a decision or an investigation.
  • Chapter 2

    Developing Mis Systems Price 2.99  |  2.99 Rewards Points

    Nearly three decades ago the operations in an organization used to be limited and so it was possible to maintain them using manual procedures. But with the growing operations of organi- zations, the need to automate the various activities increased, since for manual procedures it was becoming very difficult and cumbersome. Like maintaining records for a thousand plus employ- ees company on papers is definitely a cumbersome job. So, at that time more and more companies started going for automation. Since there were a lot of organizations, which were opting for automation, it was felt that some standard and structural procedure or methodology be introduced in the industry so that the transition from manual to automated system became easy. The concept of system life cycle came into existence then. Life cycle model emphasized on the need to follow some structured approach towards building new or improved system. There were many models suggested. A waterfall model was among the very first models that came into existence. Later on many other models like prototype, rapid application development model, etc., were also introduced.
  • Chapter 3

    Introduction To Mis Price 2.99  |  2.99 Rewards Points

    The system provides information on the past, present and project future and on relevant events inside and outside the organization. It may be defined as a planned and integrated system for gathering relevant data, converting it in to right information and supplying the same to the concerned executives. The main purpose of MIS is to provide the right information to the right people at the right time. The Concept of management information systems originated in the 1960s and become the byword of almost all attempts to relate computer technology and systems to data processing in business . During the early 1960s , it became evident that the computer was being applied to the solution of business problem in a piecemeal fashion, focusing almost entirely on the computerization of clerical and record—keeping tasks. The concepts of management information systems was developed to counteract such in efficient development and in effective use of the computer.
  • Chapter 4

    Concept Of Planning And Control Price 2.99  |  2.99 Rewards Points

    An organizational plan is basically a “to do” list for an organization. It lists out the plan of work, programs, and organizational growth over a period of time — six months, a year, a five years. They can be pretty simple to create and use. Writing a plan can just mean getting a clear list of the types of work that need to be done, the tasks involved, who is responsible for them, and when they’ll be done. Below is an outline of the steps for creating an organizational plan. Decide on Categories: First, think about all the work that your organization does, and list out the general categories—for example, Fundraising, Community Outreach, Website, and so on. Some big categories might be split up—for example, dividing Fundraising into ‘Foundation Grants’ and ‘Grassroots Fundraising
  • Chapter 5

    Introduction To Value Chain Price 2.99  |  2.99 Rewards Points

    Value Chain Analysis describes the activities that take place in a business and relates them to an analysis of the competitive strength of the business. The value chain is a systematic approach to examine the development of competitive advantage. M. E. Porter created it in his book, Competitive Advantage (1980). The chain consists of a series of activities that create and build value. They culminate in the total value delivered by an organization. The ‘margin’ depicted in the diagram is the same as added value. The organization is split into ‘primary activities’ and ‘support activities.’ To better understand the activities through which a firm develops a competitive advantage and creates shareholder value, it is useful to separate the business system into a series of value- generating activities referred the value chain.
  • Chapter 6

    Managing Knowledge In Information System Price 2.99  |  2.99 Rewards Points

    A ‘system approach’ is followed while managing organizations and that information, at the right time and place, plays a pivotal role in today’s corporate functions/activities. Information has come to play a pivotal role and is regarded as a critical resource in view of the contemporary, fiercely competitive business environment, both local and global. It is, therefore, imperative that organizations develop and continue to have ‘current’ and appropriate information system to ensure organizational effectiveness, efficiency and competitiveness. Information systems have, therefore, to be developed in the peculiar and specific organizational context. These activities related to/with development of information system are generally referred to as System Development.
  • Chapter 7

    Business Applications Of It Price 2.99  |  2.99 Rewards Points

    The Internet provides an opportunity to create markets, and serve customers in ways hitherto unimaginable. A couple of years ago many viewed electronic commerce as simply trading using online networks and EDI (Electronic Data Interchang e). For them, the Internet was “totally irrel- evant and unsuitable for electronic commerce”. Their views have changed! Many large compa- nies and retailers are now flocking to the Internet. Many have suffered set-backs through rishing into this new medium carrying over baggage from established practices, This briefing sets out the scope of Internet commerce, indicates the opportunities and challenges, and gives insights into the strategies of the entrepreneurs who are succeeding.
  • Chapter 8

    Introduction To Enterprise Resource Planning Price 2.99  |  2.99 Rewards Points

    Enterprise Resource Planning (ERP) integrates core business areas such as manufacturing, distri- bution, financials and human resources. ERP is often implemented in companies together with process-oriented organization or Supply Chain Management (SCM). In order to manage the infor- mation-flow of such structures new IT-systems are generated — known as ERP-systems. IT- systems of this kind allow managers from all departments to look vertically and horizontally across the organization to see what others are accomplishing or not. It attempts to integrate all departments and functions across a company onto a single computer system that can serve all those different department’s particular needs. ERP-systems also implement and automate busi- ness processes, putting them into a useful format that is standardized across the corporation and between their suppliers and customers. ERP-systems capture data about historical activity, cur- rent operations and future plans and organize it into information people can use to help develop business strategies. In the ERP industry, the system s are often referred to as the 4M’s. Man, Money, Materials and Machines. This type of system brings all four aspects of business together, giving them a synergistic value. ERP is an enabling technology that can give corporations a strong competitive edge. In addition, this technology is as close to virtual enterprises as business today has ever seen.
  • Chapter 9

    Customer Relationship Management Price 2.99  |  2.99 Rewards Points

    Customer Relationship Management (CRM) solutions provide customer-oriented services for planning, developing, maintaining, and expanding customer relationships, with special atten- tion paid to the new possibilities offered by the Internet, mobile devices, and multi-channel interaction. CRM enables a company to capture a consolidated customer view through multi- channel interactions in a data warehouse solution. Sophisticated analytical techniques are then applied to this customer information to better understand and predict customer behaviour. CRM can then be used to strategically implement acquired customer knowledge in every area of the company, from the highest management level to all employees who come into direct contact with customers. CRM thus enables an organisation to address its customers’ preferences and priorities much more effectively and efficiently. CRM is a tool that can help organisations to profitably meet the lifetime needs of customers better than their competitors.
  • Chapter 10

    Introduction To Supply C Hain Management Price 2.99  |  2.99 Rewards Points

    One of the most exciting trends today is the use of World Wide Web and Intranets in managing the supply chains. Supply chain management—the means by which firms engaged in creating, distributing, and selling products could join forces to establish a supply network with an un- beatable competitive advantage-has emerged as one of the most powerful business-improve- ment tools around. Companies all over the world are pursuing supply chain as the latest method- ology to reduce costs, increase customer satisfaction, better utilize assets, and build new rev- enues. In this fiercely competitive environment, the gap between firms that are succeeding and those that aren’t is rapidly expanding. In Advanced Supply Chain Management, leading expert Charles Poirier presents the four levels of accomplishment that separate the successful firms from the “wannabes.” He details these four levels, from the beginning stages to the most ad- vanced techniques and processes. Each level is described in detail so a firm can calibrate itself and determine what work remains to be done to close the gap.
  • Chapter 11

    Procurement Management Price 2.99  |  2.99 Rewards Points

    Procurement Management is tightly integrated with Accounting, Purchasing, and Job Costing. Automated processes help ensure that materials are accurately tracked. Purchasing tools stream- line the ordering of material from vendors, the issuing of subcontracts and the management of materials-related documents. Easily account for materials received, invoiced, backordered, pro- duced, and used. Procurement Management tracks purchase commitments, quantities, pricing, and receipts (by job, work order, equipment part, or inventory). From start to finish, contractors can streamline processes and maximize profits by having the right materials on site at the right time. With all the discussion of procurement and how it works in businesses, the biggest question is does it actually save money? After all, that’s the real bottom line. One large company that had an annual purchasing expenditure of about $10 billion was able to shave over 15% off that amount annually just by leveraging the buying power of all their worldwide divisions. Those numbers clearly illustrate that, when done correctly, a procurement system can definitely save a company money, as well as provide a number of other benefits, particularly to large companies that spend a sizable chunk of their revenue on purchasing goods and services for their business.
  • Chapter 12

    Enterprise And Global Management Price 2.99  |  2.99 Rewards Points

    Unfortunately, businesses haven’t always worked as a unit. Production created business proc- esses separately from Accounting. Sales and Marketing had their own systems, and so on. Usu- ally none of the systems linked into the others within the same company (application specific view). Most systems were intentionally created separately, since technology did not allow an entire organization to feed from one big, integrated system. Now technological advances have given corporations the computing capacity and the tools to create a single system that can link all parts of the organization. With the explosion of the Internet, the ability to bring vendors and suppliers into the organization’s system is now available through enterprise computing.
  • Chapter 13

    Security And Ethical Challenges Of It Price 2.99  |  2.99 Rewards Points

    We have, seen in our earlier chapter how Information Technology and Computers have brought about a paradigm shift in the way the corporate organizations operate. We have also noted the significant impact of IT and computers on the business processes, evolution of new Products/ Services, improved profits, global integration and more efficient and effective allocation and utilization of resources, among others. I.T. and computers have indeed heralded the ‘Information Age’. Resultantly, ‘Information’ itself has emerged as one of the most valuable and sought after ‘RESOURCE’, conferring competi- tive advantage on those organizations, which have it.
  • Chapter 14

    Quality Assurance And Testing Price 2.99  |  2.99 Rewards Points

    Information quality and quality of software, which is used for analyzing information, is major concerned in any computerized organization. In this unit we will discuss the meaning of quality assurance, Why software quality assurance is needed, the software quality, software quality assurance, Management Role in Software Quality Assurance, Formal Quality Assurance Measures/Structure and the ETHICAL AND SOCIAL DIMENSIONS in quality assurance.
  • Chapter 15

    C Yber C Rimes And P Rivacy I Ssues Price 2.99  |  2.99 Rewards Points

    In the today’s era of rapid growth, Information technology is encompassing all walks of life all over the world. These technological developments have made the transition from paper to paperless transactions possible. We are now creating new standards of speed, efficiency, and accuracy in communication, which has become key tools for boosting innovations, creativity and increasing overall productivity. Computers are extensively used to store confidential data of political, social, economic or personal nature bringing immense benefit to the society. The rapid development of Internet and Computer technology globally has led to the growth of new forms of transnational crime especially Internet related. These crimes have virtually no boundaries and may affect any country across the globe. Thus, there is a need for awareness and enactment of necessary legislation in all countries for the prevention of computer related crime. Globally Internet and Computer based commerce and communications cut across territorial boundaries, thereby creating a new realm of human activity and undermining the feasibility and legitimacy of applying laws based on geographic boundaries. This new boundary, which is made up of the screens and passwords, separate the “Cyber world” from the “real world” of atoms. Territorially based law-making and law-enforcing authorities find this new environment deeply threatening.

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