Housekeeping is a subject which is applied to all types of houses including hotel and hospital. For proper working of all establishments, housekeeping is a must as it helps to earn revenue for them. The housekeeping must be functional; it must bring aesthetic conditions and should render comfort to the guests. While working as a part time faculty in many institutes at Durgapur, the author had the opportunity to teach housekeeping subject and this advantage prompted him to write this book. This book is mainly covered with the syllabus of housekeeping from WBUT and other universities.
Additional Info
  • Publisher: Laxmi Publications
  • Language: English
  • ISBN : 978-93-5274-350-6
  • Chapter 1

    Preface

    This document contains the preface.

  • Chapter 2

    Acknowledgement

    This document contains the acknowledgement.

  • Chapter 3

    Contents

    The document contains the contents.

  • Chapter 4

    Chapter 1 - Housekeeping Organization Functions Staff Duties Cleaning Equipment Cleaning Agents Composition of Different Materials Personal Attributes and duties and Responsibilities of Housekeeping Staff Price 0.11  |  0.11 Rewards Points

    For accommodation operation, understanding of the structure, role and responsibilities of staff, the methods and documentation are essential and the importance of safety, security and environmental issues should also be taken into account. The staff should use proper procedures and gain skills to clean and service rooms, using appropriate cleaning agents, equipment, resources and methods.

  • Chapter 5

    Chapter 2 - Floor finishes Wall Coverings Chambermaids Trolley Public Area Cleaning Key Control Relationship with other department Cleaning Procedure etc Price 0.11  |  0.11 Rewards Points

    Housekeeping department is looking after floor finishes for cleaning purpose. Therefore they should have an idea about types of floor finishes and the factors to be considered for selection of them.

  • Chapter 6

    Chapter 3 - Knowledge Textile Inventory Taking and Record Keeping Public Area Laundering Stain Removal Linen Control Price 0.11  |  0.11 Rewards Points

    It is important for a professional housekeeper to have some basic knowledge of textiles as she is responsible for the varied fabrics that she has to select and maintain.
     

  • Chapter 7

    Chapter 4 - Training and Hiring of Staff Job Description Rota and Manuals Induction Programs Purchasing and Budgeting Contract Cleaning Emergencies Fire Prevention Fire Fighting Safety Awareness Procedures Concerning Safety First aid Boxes Dealing with Sick Guests Sanitation Special Arrangements Facilities for Handicapped Guests Physically Challenged Guests Water and Air Pollution Price 0.11  |  0.11 Rewards Points

    For housekeeping operation, hiring and training of staff are essential. Before hiring and training them, a knowledge of job description, job specifications, roster duty, induction training etc. is required by housekeeping authority so that housekeeping personnel are developed to the required degree of performance after their recruitment during their tenure of service.

  • Chapter 8

    Chapter 5 - Importance of Dcor Lighting Floor Wall Coverings Flower Arrangement Accessories Layout of Rooms and Suites How Physical Layout Affects System Personal Qualities of Housekeeping Management Personnel Housekeeping as a Department Industries to a Different Set of Conditions Like Hospital Country Club and Multiplex Variable of Opening a New Hotel Horticulture Types of Rooms Price 0.11  |  0.11 Rewards Points

    In housekeeping decor, lighting and floor and wall coverings are important factors because they provide functional and aesthetic aspects of an establishment.

  • Chapter 9

    Chapter 6 - Planning Trends in Housekeeping Planning of Building Rooms Suites Lounges Energy Conservation Methods Eco-friendly Concept in Housekeeping Planning and Organizing Housekeeping Department Special Provisions for Handicapped Guests Situation Handling and Service Design Housekeeping Areas and Areas of Housekeeping Departments Responsibilities Role of Housekeeping Department Amenities and Facilities for Standard and VIP Guest Rooms Linen Uniform and Tailor Room Handling of Price 0.11  |  0.11 Rewards Points

    For housekeeping operation to be a success, planning and organizing housekeeping department are to be given top priority. There are many factors to be considered in planning and the planning trends of housekeeping are to be kept in mind.

  • Chapter 10

    Chapter 7 - Types of Hotel Hotel Chain Association Price 0.11  |  0.11 Rewards Points

    Hotels are classified according to the hotel size, location, target markets, levels of service, facilities, number of rooms, ownership and affiliation etc. Hotel ratings are often used to classify hotels  according to their quality. The development of the concept of hotel rating and its associated definitions display strong parallels.
     

  • Chapter 11

    Chapter 8 - Rules on the Guest Floor and Housekeeping Supervision Practices Hazards Outdoor Housekeeping Price 0.11  |  0.11 Rewards Points

    A guest's comfort and a longer stay are among the top most priorities in the hotel industry. A clean room as a part of the guest's experience contributes to repeat business and referrals to other potential clients.

  • Chapter 12

    Sample Question Papers

    This document contains the sample question papers.

  • Chapter 13

    Index

    This document contains the index.

About the Author